West Northamptonshire Council: AI in SEND (Special Education Needs and Disabilities)

West Northamptonshire Council is collaborating with Jadu to address critical service challenges within council services. The council will discuss a new priority program which focuses on the Education, Health, and Care Plan assessment process, which is using AI to reduce backlogs. Join Richard Beards (Innovation Manager, WNC) and Lucy Cox (Digital BA, WNC) as they discuss their ongoing AI project to improve service delivery within the council's digital framework. Richard and Lucy will share insights on their digital team's strategies, establishing an Innovation Hub, and implementing AI initiatives to enhance efficiency, particularly in addressing housing and educational needs. The presentation highlights the importance of collaboration with stakeholders, the challenges faced during the project, and the significant value added through their partnership with Jadu.