
Shaping the Future with Data, AI, and Customer Centricity
A Talk by Susannah Matschke (Head of Data & AI Consulting UK, Sopra Steria)
About this Talk
In this talk, Susannah explores common challenges that organisations face when beginning their journey with AI and how these can be overcome. She focuses on the importance of being human-centric to AI, as well as how strong data foundations and putting in the groundwork up front with your data is the key to success.