Management & Leadership Training in the world of AI

This talk address a critical challenge facing UK public sector organizations in today's digital-first environment: 82% of managers lack formal management training, impacting their ability to drive public service innovation and lead teams through technological transformation. Our five-module program is specifically designed for public sector leaders navigating the integration of generative AI while maintaining citizen-centric service delivery. Through learning tailored to public sector contexts, participants develop essential skills in leadership principles, team management in hybrid environments, public sector employee motivation, performance management within regulatory frameworks, and stakeholder-sensitive conflict resolution. The course combines proven frameworks like Blake-Mouton and Blanchard-Hersey models with practical applications of AI-augmented public service delivery tools, enabling leaders to balance innovation with public accountability. Key takeaways include mastering adaptive leadership styles for modern government workplaces, ethically integrating AI capabilities with public service values, implementing effective delegation strategies within governance structures, providing constructive feedback using the BOOST model while ensuring fair and transparent processes, and developing advanced coaching skills with the GROW model - all aimed at transforming public sector productivity and service delivery while maintaining the highest standards of public service integrity and citizen trust.