Digital Humans are the new way to personalize digital interactions with your customers while building trust and rapport. Adding a multi-lingual, human-like face to text based conversations bring a whole new level to these self service dialogs. Because the prove of innovations is in the numbers, in this session Guido Jongen (founder of Virtually Human) presents the results and learnings they have experienced in their recent Digital Human research and deployments. You will learn about the proven effects Digital Humans have on a conversation and what specifically triggers customers when they interact with a Digital Human and why every local or central government should have one.
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