Building the community of the future: From conversations to collaborative action

Creating truly effective communities in the public sector requires more than just setting up forums or discussion spaces—it demands collaborative environments where people can actively work together. In this talk, we’ll explore how public sector innovation communities can leverage knowledge-based search, generative summaries, and AI-driven collaboration to harness years of accumulated expertise. By transforming community discussions into actionable initiatives, we can build dynamic spaces that not only facilitate conversations but also drive meaningful outcomes. Join us to discover how to move beyond passive engagement and create future-ready communities that turn knowledge into impact.