Martin Chaney

Driving human-centered digital transformation across complex and regulated industries. I’m a digital transformation consultant with extensive experience leading change across complex, regulated organisations. My passion lies in putting people at the heart of modernising operations, fostering resilience, and preparing organisations to thrive in the face of disruption. In my career, I’ve worked extensively with public sector clients, helping them optimise business processes, develop award-winning digital products, and navigate the challenges of compliance and digital disruption. I’m now expanding my focus to include financial services, helping organisations build operational resilience, balance innovation with regulation, and design customer-focused solutions that deliver measurable impact. My approach to transformation is always human-centered: I believe that technology alone doesn’t solve problems - the right apporach to people and processes is what drives lasting change. By aligning cross-functional teams, engaging stakeholders, and delivering actionable strategies, I empower organisations to modernise efficiently and effectively. Some of the areas I specialise in include: - Developing and delivering digital transformation strategies for regulated industries. - Designing resilient processes to meet compliance needs while driving innovation. - Building award-winning customer experiences to increase satisfaction and engagement. - Optimising operations through digitisation and user-centered design (UCD). - Leading change management, stakeholder engagement, and team development. Whether it’s modernising legacy systems, navigating compliance challenges, or designing innovative, customer-focused solutions that prepare organisations for the future, I’m passionate about helping organisations deliver meaningful, measurable change. Let’s connect if you’d like to collaborate or exchange insights on digital transformation, resilience, or compliance in public sector or financial services!