Lisa Hallett
Marketing Director, TSO
Lisa's talk broadcasts 14 March 2025, 03:00 PM
About this speaker
Lisa Hallett is passionate about improving customer experience and the importance of understanding user needs. She works as part of the TSO team, creating publishing solutions for regulators and standards providers. Lisa will be joined by Dr Denise Mulgrew, TSO's Head of Service Design and Research who is dedicated to designing services that not only meet but exceed user expectations.