The NHS Wales App - Development, implementation, inclusion and learning

The NHS Wales App - Development, implementation, inclusion and learning

• How we’ve worked with Kainos and DHCW – and NHS login/NHS England

• How we’ve rolled out across practices and testing in small numbers of practices before going wider

• User research – testing features, initial feedback and development of User Research Panels

• Patients and public involvement – how we have used Assurance group, developing the relationships with third sector organisations, patient experience leads. 

• Digital inclusion – what we’ve done with DCW, Digital inclusion surveys and others to promote the App