Digital Inclusion - Why upskilling communities should be the first consideration of digital innovators.

Digital Inclusion - Why upskilling communities should be the first consideration of digital innovators.

We live in a society that is constantly striving for digital innovation in every sector, but what happens to those who cannot be online at all, let alone access innovative solutions due to digital poverty and exclusion? This talk will focus on the issues of digital poverty and exclusion and how that can impact a person's interaction with public sector digital innovation. With information from working on the ground with people in Somerset who are excluded from the online world, I will focus on how we must consider people who are digitally excluded before we make plans to innovate in online spaces. Drawing on my experience working in the charity sector, I hope that attendees will leave with an enhanced knowledge of the way digital exclusion impacts a huge number of people and how to best consider those challenges during planning.

11 March 2024, 10:30 AM

10:30 AM - 11:00 AM

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About The Speakers

Melissa Lewis

Melissa Lewis

Digital Inclusion Project Lead, Spark Somerset