Better Quality Through Building Capacity

Better Quality Through Building Capacity

Teams and organisations are under ongoing pressure to deliver quality. But do we have a shared understanding of what quality means, and its complex relationship with capacity and capability? We'll examine the patterns and practices around balancing quality, capacity and capability, the inherent challenges and opportunities for leaders, and identify practical actions to improve understanding and outcomes

14 March 2024, 05:00 PM

05:00 PM - 05:25 PM

About The Speakers

Piers Campbell

Piers Campbell

Head of Delivery, National Citizen Service Trust